Frequently Asked Questions​


 

Feedhood is an online platform that allows:

  • Local farmers to sell their food products directly to customers
  • Personal and professional chefs to cook for their neighbours
  • Anyone to open an online food store for free!

A Feeder is a seller, vendor or a chef. It’s free to sign up and list your products and services for sale.

Yes, definitely!

Please make sure to set up your wholesale options, and delivery methods correctly, if applicable.

To start your online store click here to become a feeder.

After you publish your store, it may take up to 24 hours for it to appear in search results.

To start receiving orders from customers, make sure to complete your registration steps including:

After you complete the registration, customers can immediately buy your products. You will also have access to more features including coupons, add-ons, discounts and and wholesale options by visiting your dashboard, all for free!

We ask everyone who uses Feedhood for a few pieces of information before they sell on Feedhood. Feeders need to have this info completely filled out before they can sell a product or service. 

Feehood’s requirements for sellers include:

  • Full name, or business name
  • Email address
  • Confirmed phone number
  • Address
  • Payment information

Paypal and Stripe gateways are handling all of the tranactions on Feedhood for security purposes. 

As a feeder, you will get paid once you deliver your products to customers. You need to have both Paypal and Stripe accounts in order to get paid immediately. If a customer purchase your products using their Paypal account, money goes to your Paypal account, and if they pay by credit cards it goes to your Stripe account. 

So please make sure to set up both Paypal and Stripe accounts correctly.